Chers clients,
En raison de la forte demande auprès de notre logistique de transport (services de colis et agences de transport), il faut s'attendre à des délais de livraison plus longs (env. 2 à 3 jours). Nous vous remercions de votre compréhension.

Confidentialité

Bionatic GmbH & Co. KG is committed to protecting and respecting your privacy.

This policy any other documents referred to in it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Responsible in the sense of the data protection laws, in particular the EU data protection basic regulation, are:

Robert Czichos and Michael Brink
Bionatic GmbH & Co. KG
Löwenhof 9
28217 Bremen
Germany

Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on this website. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data.

This data is stored and used without reference to your person (anonymously).

If you register in our webshop, then we store your personal data, such as the correct salutation, your first and last name, your contact details (telephone, e-mail address), your billing and delivery addresses, your order data.

For the security of your personal data, eg. For example, during the login to your account and in the ordering process, we use SSL encryption. During the transmission of data to our web server, your data will be rendered unrecognizable and unrecoverable for third parties.

We do not store payment information about credit cards, PayPal accounts or other payment services or systems. Only if you give us a written SEPA direct debit authorization, then we will save the account details you provided in writing.

The data collection in our webshop happens by means of so-called cookies and by your direct input on one of our web pages.

What happens to your data?

Your personal data we use only earmarked, such e. g.

• for the processing of your orders or the provision of services,
• to obtain security in the order and payment process (credit check, fraud prevention),
• to advertise (using newsletters, retargeting) our products,
• to meet the requirements of laws,

The processing of data is based exclusively on each individual case.

Your Affected Rights

You can always exercise the following rights under the given contact details:

• information about your stored data and their processing,
• correction of incorrect personal data,
• deletion of your stored data,
• limitation of data processing, if we are not allowed to delete your data due to legal obligations,
• objection to the processing of your data with us and
• data portability, if you have consented to the data processing or have signed a contract with us.

If you have given us your consent, you can revoke it at any time with effect for the future.

Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal information with third parties if:

• you have given your explicit consent,
• processing is required to execute a contract with you,
• the processing is necessary to fulfill a legal obligation,

processing is necessary to safeguard legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.

Collecting general information when visiting our website

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) contains about the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow conclusions about your person.

This information is technically necessary to correctly deliver the contents of websites requested by you and is mandatory when using the internet. They are processed in particular for the following purposes:

• ensuring a hassle-free connection of the website,
• ensuring a smooth use of our website,
• evaluation of system security and stability as well
• for further administrative purposes.

The processing of your personal data is based on our legitimate interest for the above purposes for data collection. We do not use your information to draw conclusions about you. The recipient of the data is only the responsible body and possibly the processor.

Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.

Registration on our website

Upon registration, some personal information is collected, such as name, address, contact and communication information such as telephone number and e-mail address. Registered users have the option to change or delete the data provided during registration at any time. Of course, we also provide you with information about the personal data we hold about you at any time. We are happy to rectify or delete these at your request, as far as no legal storage requirements are contrary. To contact us, please use the contact details given at the end of this Privacy Policy.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

Comments

When users leave comments on our site, they will also be saved the time of their creation and the username previously chosen by the site visitor. This is for our security, as we may be prosecuted for any illegal content on our website, even if created by users.

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as IP address, browser used, operating system and your connection to the Internet.

Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate your navigation and enable the correct display of our websites.
In no case will the data collected by us be passed on to third parties or a link with personal data will be established without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings of your browser. Please use the help functions of your internet browser to find out how to change these settings. Please note that some features of our website may not work if the use of cookies has been disabled.

Newsletter

On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.
For the receipt of the newsletter the indication of your E-Mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

For an effective registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the "Double opt-in" procedure. For this purpose we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for the newsletter and will not be passed on to third parties.
The consent to the storage of your personal data and their use for newsletter shipping, you can revoke at any time. Each newsletter has a link to it. In addition, you can unsubscribe at any time directly on this website or tell us a corresponding request via the contact option specified at the end of this privacy policy.
contact form

If you contact us regarding questions of any kind by e-mail or contact form, you give us your consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information provided by you will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request, personal data will be deleted.

Use of Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc. (following: Google). Google Analytics uses so-called "cookies", which are text files that are stored on your computer and allow an analysis of the use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.

Using Script Libraries (Google Webfonts)

In order to render our content correctly and graphically appealing across browsers, we use script libraries and font libraries on this website, such as: Google Webfonts (https://www.google.com/webfonts/). Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web fonts or prohibits access, content will be displayed in a standard font.

The call of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - but currently also unclear whether and if so for what purposes - that operators of such libraries collect data.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Using Adobe Typekit

We use Adobe Typekit for the visual design of our website. Typekit is a service of Adobe Systems Software Ireland Ltd. which grants us access to a font library. To incorporate the fonts we use, your browser needs to connect to an Adobe server in the US and download the fonts we need for our website. Adobe receives the information that your website has been called from your IP address. For more information about Adobe Typekit, see the Adobe privacy policy, which can be found here: www.adobe.com/privacy/typekit.html

Using Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google's data processing, please refer to the Google Privacy Notice. There you can also change your personal privacy settings in the privacy center.
Detailed instructions on how to manage your own data related to Google products can be found here.

Using IntelliAd

This website uses the web analysis service with bid management of the intelliAd Media GmbH, Sendlinger Str. 7, 80331 Munich. Anonymised usage data are processed and aggregated in order to design and optimize this website, as well as to create usage profiles from these data. When using the intelliAd tracking there is a local storage of cookies. You have the right to object to the processing of your usage data. Use the intelliAd Opt-Out function.

Embedded YouTube videos

On some of our websites, we embed YouTube videos. The corresponding plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to YouTube's servers. It tells YouTube which pages you visit. If you are logged in to your YouTube account, YouTube can assign your surfing behavior to you personally. You prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.
Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
Further information on data protection at "Youtube" can be found in the provider's privacy policy at: https://www.google.de/intl/en/policies/privacy/

Google AdWords

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through AdWords advertisers' websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who have clicked on their ad and become a conversion tracking tag page provided side. However, they do not receive information that personally identifies users.

If you do not want to participate in the tracking, you can refuse the required setting of a cookie - for example, via a browser setting that generally disables the automatic setting of cookies or sets your browser to block cookies from the domain "googleleadservices.com".

Please note that you are not allowed to delete opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Using Facebook, Google+, Twitter and Instagram plugins

Insofar as we use so-called social plugins ("plugins") of the social networks Facebook and Google+, the microblogging services Twitter and Instagram on our website, these services are provided by the companies Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC. offered ("provider").

• Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the plugins of Facebook and their appearance can be found here: Facebook for developers
• Google+ is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). An overview of Google's plugins and their looks can be found here: Google developers
• Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103. For an overview of the Twitter buttons and their look, click here: Twitter buttons
• Instagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). An overview of the Instagram buttons and their appearance can be found here: Instagram badges

If you visit a page of our website that contains such a plugin, your browser will connect directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted from your browser directly to a server of the respective provider in the USA and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile on Facebook, Google+, Twitter or Instagram. If you interact with the plugins, for example the "Like", the "+1", the "Tweet" or the "Instagram" button, the corresponding information is also transmitted directly to a server of the provider and saved there. The information will also be published on the social network, on your Twitter or Instagram account and displayed there in your contacts.

Purpose and scope of data collection and the further processing and use of data by the provider and your rights in this regard and settings options for the protection of your privacy, please refer to the privacy policy of the provider.

• Privacy policy of Facebook
• Google Privacy Policy
• Privacy Notice from Twitter
• Privacy Policy of Instagram

If you do not want Google, Facebook, Twitter or Instagram to directly assign the data collected via our website to your profile in the respective service, you must log out of the corresponding service before you visit our website. You can completely prevent the loading of plugins with add-ons (script blocker) for your browser.

Please search the add-on or help setting of your browser for add-ons.

Retargeting / Remarketing

This website uses retargeting services from the following providers:

• Google Adwords Remarketing, a Google Inc. retargeting service, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; Google Adwords Privacy Policy
• Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA; Facebook Privacy Policy

The retargeting technology makes it possible to specifically target visitors to our websites with personalized, interest-based advertising that has already taken an interest in our shop and our products. The insertion of the advertising material is based on a cookie-based analysis of the previous user behavior, but no personal data is stored. In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect anonymous data about your interests and thus to adapt the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. This will give you advertising that most likely matches your product and information interests.

You may permanently opt-out of Google's ad serving cookies by downloading and installing the browser plug-in available at the following link.

If you do not wish to collect data via Facebook Custom Audience, you can disable Custom Audiences here.
Alternatively, you can disable the use of cookies for interest-based advertising through the ad network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy applies to your new visit.

Questions about privacy policy

If you have questions about privacy, please write us an e-mail or contact us directly by phone:

Bionatic GmbH & Co. KG
Löwenhof 9
28217 Bremen
it (at) bionatic.de
0049 (0) 421 24687870

Best Regards
Your Greenbox Bionatic team

 

Confidentialité

1. Politique de confidentialité

Cette politique s’applique pour tous les services des domaines suivants www.ecobiopack.fr ou www.bionatic.com ainsi que tout autre sous domaine relié aux liens cités ci-dessus. Sauf indication contraire, cette politique de confidentialité régit exclusivement la façon dont Bionatic GmbH & Co. KG utilise ces données personnelles. Dans le cas où vous passez par un tiers, les conditions de celui-ci s’appliquent. Bionatic GmbH & Co. KG ne révisent pas les conditions de la politique de confidentialité des tiers.

2. Partie responsable

Le responsable en terme de Loi sur la protection des données est Bionatic GmbH & Co. KG, Löwenhof 9, 28217 Bremen (Allemagne). Pour toute information supplémentaire sur la protection des données, merci de faire un mail à l’adresse greenbox@bionatic.de. Avec cette adresse, vous pouvez également récupérer, modifier ou supprimer vos données auprès de Bionatic GmbH & Co. KG.

3. Collecte des données

En principe, il est possible d’accéder à nos services en ligne sans divulguer des données personnelles. Vous êtes libre à tout moment de décider si vous voulez nous donner ces informations. Si vous souhaitez acheter des produits par le biais de notre site, créer un compte ou vous abonner à notre newsletter, la transmission des données personnelles est nécessaire. Bionatic GmbH & Co. KG demande des informations telles que votre nom, adresse, adresse e-mail ainsi que diverses informations personnelles. De plus, les informations tels que l’adresse IP, le type de navigateur ainsi que les temps d’accès sont automatiquement transmis par votre ordinateur et stockées dans notre serveur. L’adresse IP est le numéro d’identification, unique au monde, de votre ordinateur et se compose de quatre nombres séparés par des blocs de chiffres. Dans la plupart des cas, en tant qu’utilisateur privé, l’adresse IP ne sera jamais la même puisque notre serveur vous en attribuera une fictive. La cartographie des données de l’utilisateur sur cette fonction sont, en principe, possible avec des adresses IP statiques. Sauf pour poursuivre les personnes ayant illicitement accédées à notre offre Internet, nous n’utilisons pas l’aspect personnel de vos données mais les exploitons uniquement de façon anonyme afin de savoir quelles pages de notre site sont les plus visitées, le nombre de consultations quotidiennes ou autres. Afin de rendre notre présence sur le web aussi agréable que possible, nous utilisons, comme beaucoup d’autres entreprises, des cookies. Les cookies sont de petits fichiers texte qui permettent la reconnaissance de l’utilisateur, de sorte que vous ne devez pas vous connecter à chaque fois. Ces cookies sont généralement automatiquement supprimés de votre disque dur après votre visite sur notre site. D’autres cookies restent sur votre ordinateur afin de vous reconnaître lors de votre prochaine visite. Nous utilisons les cookies pour mesurer la fréquence des visites ainsi que pour mesurer la navigation globale du site. Il est également possible d’utiliser notre site sans utiliser les cookies. Votre navigateur internet peut être réglé de telle sorte que les cookies soient généralement rejetés. Nous recueillons, traitons et utilisons les données personnelles uniquement avec votre consentement. Si ce consentement est donné par voie électronique via notre site, nous remplissons les exigences légales.

4. Utilisation de vos données

Nous utilisons vos données personnelles afin d’améliorer nos offres et services. Bionatic GmbH & Co. KG utilise vos données personnelles afin de finaliser les contrats sur notre boutique en ligne ainsi que pour gérer les commandes et les paiements. Vos données seront également utilisées par l’établissement Bionatic GmbH afin de gérer votre compte client. Nous utilisons également ces informations pour communiquer avec vous. De ce fait, nous vous enverrons également un mail afin de vous tenir régulièrement informé des dernières nouveautés. Si vous vous êtes abonnés à notre newsletter par mail, nous utilisons également vos données pour vous tenir informés sur nos différents produits, services ou évènements qui pourrait susciter votre intérêt. Dans le cas où vous ne souhaitez plus recevoir cette newsletter par mail, vous avez la possibilité de vous désinscrire via la rubrique « Mon compte ». Vos données personnelles seront également utilisées par des tiers à des fins techniques, logistiques ou autres en notre nom. Enfin, nous utilisons vos informations afin de protéger nos pages web et de tracer les accès non autorisés. Le contrat est enregistré dans notre base de données et les détails de chaque commande vous seront transmis par mail. Les termes et conditions peuvent être consultés en ligne à tout moment ici. Vous pouvez consulter vos commandes précédentes dans la rubrique « Mon compte ».

5. Transmission de données

Vos informations personnelles ne seront pas vendues à des tiers. Bionatic GmbH & Co. KG ne transmet en aucun cas vos données à de tierces personnes. Il peut arriver que nous employions d’autres entreprises ainsi que des particuliers pour effectuer des tâches et des services divers. Par exemple, l’analyse de l’utilisation de nos services en ligne est traité par un de nos prestataires tout comme le traitement de paiement (PayPal, prélèvement automatique, etc.) Ces fournisseurs de services ont accès à vos données personnelles uniquement dans la limite de leur tâche. Ils sont également tenus de traiter les données en fonction de notre politique de confidentialité et des lois sur la protection des données.

6. Suppression de vos données

Si vos données ne sont plus nécessaires aux fins ci-dessus, y compris le règlement, elles seront supprimées. Si vos données doivent être conservées pour des raisons fiscales, celles-ci seront bloquées. Les données ne seront par la suite plus utilisables.

7. Modification à la déclaration de confidentialité

Bionatic GmbH & Co. KG se réserve le droit d’ajuster ou modifier la déclaration de confidentialité concernant vos données personnelles.

8. Google Analytics und Conversion Tracking

Ce site utilise Google Analytics and Conversion Tracking, un service d’analyse de données en ligne de Google Inc. (« Google »). Google Analytics utilisent également les « cookies », des fichiers texte qui sont stockés sur votre ordinateur et permettent une analyse de l’utilisation du site internet. Les informations générées par les cookies concernant l’utilisation du site sont généralement transférées et stockées sur un serveur Google aux Etats-Unis. En cas d’activation de l’anonymisation de l’adresse IP, celle-ci sera tronquée dans les Etats membres de l’Union Européenne ainsi que les pays compris dans l’accord sur l’Espace économique européen. L’adresse IP complète ne sera transmise et tronquée aux USA que lors de cas exceptionnels. Au nom de l’exploitant du site, Google utilise ces données afin d’évaluer l’utilisation, compiler des rapports d’activités ainsi que diverses autres informations/services en lien avec le site. Dans le cas de Google Analytics, votre adresse IP ne sera pas fusionné avec d’autres données Google. Vous pouvez refuser l’utilisation de cookies en sélectionnent les paramètres appropriés de votre navigateur. Il est également possible d’empêcher les données générées par les cookies concernant votre utilisation du site Google (incluant votre adresse IP) en se rendant sur le lien suivant (http://tools.google.com/dlpage/gaoptout?hl=fr) pour télécharger et installer le Browser-Plug in. Lorsque Google Adsense, un service de publicité sur le site de Google Inc. USA (« Google »), sélectionne la publicité sur le site (annonces textuelles, bannières, etc.), votre navigateur enregistre un cookie de Google Inc. ou d’un tiers. Les informations stockées dans le cookie peuvent être, par la suite, enregistrées, collectées et analysées par Google Inc. ou des tiers. De plus, Google Adsense utilise également des « WebBacons » (petites images invisibles) pour collecter et analyser des informations simples telles que le trafic des visiteurs sur le site. Les informations enregistrées grâce aux cookies et/ou les WebBacon sont transmises à un serveur Google aux Etats-Unis pour y être stockées. Google utilise les informations obtenues pour effectuer une analyse de votre comportement d’utilisation dans le cadre des annonces AdSense. Google peut également transférer ces données à un tiers sauf si requis par la loi ou traiter par un tiers au nom de Google. Votre adresse IP ne sera pas fusionnée avec d’autres données enregistrées par Google. Vous pouvez empêcher l’enregistrement de cookies sur votre disque dur ainsi que l’affichage de WebBacon. Vous devez sélectionner « Ne pas accepter les Cookies » dans les paramètres de votre navigateur (sur Internet Explorer sous « Outils / Options Internet / Confidentialité / Préférences » et sur Firefox sous « Outils / Options / Confidentialité / Cookies »).

9. Bouton Facebook Like/“J’aime“

Ce site autorise l’acceptation „J’aime“ auprès de l’entreprise Facebook Inc. Cette option permet de « communiquer » via et avec Facebook. En cliquant sur le bouton „J’aime“, Facebook enregistre automatiquement sur votre profil une note que vous appréciez le contenu lié au propriétaire du site web. De ce fait, lorsque le client s’enregistre sur Facebook, l’affichage du bouton change de graphique et ceci est transmis directement au serveur de Facebook. Les informations sur les pages ayant été « likées » seront stockées dans votre profil d’utilisateur et transmises via URL. Les informations recueillies via le bouton « J’aime » sont également des données personnelles puisque l’utilisateur est identifié de manière unique via son compte Facebook.

Bionatic GmbH & Co. KG, 2015

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